To reply to an email:

1.Select the desired email in the list. Its contents will be then displayed in the Reading pane. Alternatively, open the email in a separate tab.

2.On the Toolbar of the email, click 26а Reply if the email is displayed in the Reading pane, or 26 Reply if the email is displayed in a separate tab.

3.Enter the answer text in the New message window.

The email address of the user from whom the email was received is automatically copied to the To field.

The Reply (including Reply all) operation is unavailable if the created email window is minimized. When you try to reply to an email, a notification window appears on the screen informing you to finish working with the previous email. To continue, select the necessary option in the notification window:

Save: The minimized window of the created email will be saved in drafts, the form of creating a new email will be opened on the screen.

Cancel: Cancel the creating operation and close the notification window.

Do not save: The minimized window of the created mail will be closed, the form for creating a new mail will be opened on the screen.

If, when replying to an email, the user copies and pastes some text from the email to which he or she is responding, such text will be displayed as a quote. The text copied at one time is considered a single quote. Place the pointer at the beginning of the quote and press Backspace to remove the formatting applied.

The text that you enter can be formatted in the same way as the text entered when creating a new email.

Quick response

For a quick reply to the email, enter your reply text in the Quick response section of the Reading pane and click Send. This field has no tools for text formatting.

You can switch at any time to the standard message composer window which has tools for text formatting. To switch to this window, when typing the quick response, click Open in a new window.

When using the Quick response operation, the reply email is sent to all recipients specified in the To, Copy and BCC button.

Reply To All

To reply to all participants of the discussion (all participants in the From, To, CC, BCC) fields:

1.Select the desired email in the list, and then its contents will be displayed in the Reading pane, or open it in a separate tab.

2.On the Toolbar of the email, click 27а Reply all if the email is displayed in the Reading pane, or 27 Reply all if the email is displayed in a separate tab.

3.Enter the answer text in the New message window. Text is entered and formatted the same way as the text entered when you create a new email.

The following fields are automatically filled in the New message window:

The email address of the user from whom the email was received is copied to the To field.

The email addresses of the user whom the email was intended are copied in the Copies field.

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