Application: Mail Web version

Reply

To reply to an email, do the following:

1.Select an email in the email list, after which the email will open in the Reading pane, or open the email in a new tab.

2.On the message Toolbar, click the to_answer button. The New message window opens. The To field will be automatically filled in with the email address of the sender of the original message.

3.Enter the response text in the New message window. The response text can be formatted in the same way as when creating a new email.

4.If necessary, edit the address fields of the email, attach files, etc.

5.Click the Send button.

 

If the New message window is minimized, the Reply operation (including Reply to all) is not available. When you try to reply to another email, a notification will open that you need to finish working with the previous email:

save_draft_message

To continue working, click one of the buttons in the notification window:

Save: The message in the minimized window will be saved to the Drafts folder, a window for creating a new email will open.

Cancel: The operation of creating a response to the email will be interrupted, the notification window is closed.

Do not save: The minimized message creation window will be closed without saving the email to the Drafts. A window for creating a new email in will open.

 

 

Quick response

Attention!

In case of a quick response, a reply email is sent to all recipients specified in the "To", "cc" and "bcc" fields.

 

To quickly respond to an email, do the following:

1.Enter the text of the response in the quick response field in the Reading pane. Please keep in mind that there are no tools for style or text formatting in this field.

2.Click the Send button.

quick_response

When working on a quick response, you can switch to the usual email creation window at any time. This window has tools for formatting the text. To do this, click Go to mail composer.

 

 

 

Reply to all

To respond immediately to all participants in the thread (to all those mentioned in the From, To, сс, bcc field), do the following:

1.Select the desired email in the list. The email will open in the Reading pane, or open the email in a new tab.

2.On the message Toolbar, click the answer_to_all button. The New message window opens. The To field will be automatically filled in with the email address of the sender of the original message. The email addresses of all participants in the discussion will be automatically copied in the Copies field, except for the address of the user who writes the response.

3.Enter the response text in the New message window.

4.If needed, edit the fields of the email details or attach files.

5.Click the Send button.

 

 

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