View and download the attachments

If the incoming message contains attachments, they will be displayed in the Reading pane under the Toolbar of the email. Files added by the user when sending the email are displayed as attachments. That means that images from the signature and other files that are not the user-uploaded attachments are not displayed in the list of attachments in the email.

To see the file attached to the email, click it thumbnail in the email Reading pane. The file will be opened in the new browser tab.

To download a file to the user's device, click Download on the file thumbnail (displayed when the cursor is over the attachment thumbnail). The file will be downloaded to the default download folder on the user's device.

To download multiple or all the attached files to the user’s device, do the following:

1.Select the file thumbnail check box (the check box is displayed when you hover the cursor over the attachment thumbnail).

2.Click Download selected above the attachment list.

3.Select Download as archive or Download files explicitly from the drop-down list.