cloudWeb version
Application: Private Cloud

Click knpk_help Help to open the menu with additional information and feedback options:

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Help

The Help section contains chapters describing how to use MyOffice products. Every product has its own help documents.

How to use the Help section

Clicking sprv Help will open a new browser tab with help documents for MyOffice Private Cloud.

The help page has two sections: the navigation section and the contents section which include the following search and navigation tools:

1.Table of contents in the navigation section to move through the sections. It is organized in a tree-like structure with elements that can be collapsed or expanded by clicking knpk_expand_help next to the section title.

2.The search field in the right upper part of the Help window. Enter the word or the word combination that you want to find and select the respective section in the search results list.

3.The navigation arrows knpk_go_to_help in the upper part of the displayed page to move to the previous or to the next section.

4.Hyperlinks in the text to move to the section of the document which contains the description on the selected element.

Release notes

The Release Notes section contains up-to-date information about the new features of the current version of the application. The button may contain an indicator informing that there are updates to the application. The indication will be displayed for 14 calendar days from the date of system update until the user checks the information about the changes.

Clicking Prim Release Notes will open a new browser tab with a .pdf file containing the information about the new features of the current version.

About

Clicking inf About will open a window containing the main information about the current version of the product, as well as the hyperlinks to Terms of Service, Privacy Policy, and Legal Notices.

Send feedback

If the email system is connected and the system administrator has specified the email address of the support service in the MyOffice Private Cloud settings, a special form will become available for contacting the technical support service.

Before contacting the technical support, check the Help section for possible answers.

When clicking on Send Feedback, a new tab will open in the browser containing the feedback form. Fill the Topic field and describe your issue in the Message field. Click Submit to send your feedback.

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