Help and assistance 

The Help section contains chapters describing how to use MyOffice products. Every product has its own help documents.

How to use the Help section

Clicking the (Help) button will open a new browser tab with help documents for MyOffice Private Cloud.

The help page has two sections: the navigation section and the contents section which include the following search and navigation tools:

1.Table of contents in the navigation section to move through the sections. It is organized in a tree-like structure with elements that can be collapsed or expanded by clicking the buttons next to the section title.

2.The search field in the right upper part of the Help window. Enter the word or the word combination that you want to find and select the respective section in the search results list.

3.The navigation arrows in the upper part of the displayed page to move to the previous or to the next section.

4.Hyperlinks in the text to move to the section of the document which contains the description on the selected element.

The Release Notes section contains up-to-date information about the new features of the current version of the product. The button may contain an indicator informing that there are updates to the application. The indication will be displayed for 14 calendar days from the date of system update until the user checks the information about the changes.

Clicking on the (Release Notes) button will open a new browser tab with a PDF file containing the information about the new features of the current version.

Clicking the (Info) button will open a window containing the main information about the current version of the product, as well as the hyperlinks to Terms of Service, Privacy Policy, and Legal Notices.

If an email client is connected, use the Send Feedback option to contact the technical support via a dedicated form.

Before contacting the technical support, please check the Help section for possible answers.

When clicking on Send Feedback, a new tab will be opened in the browser containing the feedback form. Fill the Topic box and describe your issue in the Message box. Click Submit to send your feedback.