User password can be modified by the user or by the system administrator.

Changing the password by user

When a user changes the password, the current user sessions on all devices and web browsers other than the one currently used to change the password will be terminated automatically.

To change the password:

1.On the main navigation page, click the avatar (an element containing user initials or profile photo) and select Account. A new browser tab will open next to the current tab where you can define user profile settings.

2.On the user profile setting page, click the Settings tab and click Change Password. A page where the user can enter their own password will open on the screen.

3.Enter the old password in the Old Password box and then the new password in the New Password box. Repeat the password in the Confirm Password box and click Save.

As a result, the login credentials will change. On other devices and in other web browsers where user sessions have been started, a warning window will be displayed to log in again. Click the Log In warning window and enter new login credentials on the opened log in page.

Changing the password by administrator

When the system administrator changes the password, the current user sessions on all devices will be automatically terminated. A warning window notifying that the administrator has reset the password and that you need to create a new password will appear on the screen.

To continue:

1.Get a temporary password from the system administrator.

2.Click Log In in the warning window. The login page will open.

3.Log in again with the temporary password obtained from the system administrator. A page where the user can enter their own permanent password will open on the screen.

4.Enter the new password in the New Password box. Repeat the password in the Confirm Password box and click Change.

As a result, the credentials will be changed and the application selection page will be displayed.

Was the material useful?
Yes
No
Users found this material useful: 0 из 0