Interface overview

Product: MyOffice Private Cloud

Application: Private Cloud Web version

Once MyOffice Private Cloud is started, you will see the welcome page of MyOffice Private Cloud with the following elements:

•Login and Password fields

•Forgot password? hyperlink to recover the password. Users can also restore the password by themselves. To enable this feature, contact the system administrator.

•Log In button

•Registration hyperlink to open the user registration form. User can register by themselves. To enable this feature, contact the system administrator. You must have an access key in order to be able to register.

•Privacy Policy hyperlink to find out more about the Privacy Policy.

•Terms of Service hyperlink to find out more about the product Terms of Service.

•About hyperlink to find out more about the product.

•Interface language switch button.

• knpk_help Help button. Clicking this button will open a window containing the contact details of the technical support service and the Contact support hyperlink (if an email client is connected). When this hyperlink is clicked, the default email client set in the operating system is opened and an email to the technical support is created. The email will also contain necessary technical details about the current status of MyOffice Private Cloud.

You can also see a red banner set up by the system administrator at the top of the page. To close it, click the button But_Close_WDoc on it. For more information about the banner content, contact your system administrator.

When the home page opens, the default interface language is set to the language settings of the user's browser. If multiple languages are specified in the settings, the system selects the most appropriate of the available languages. When you log in for the first time, the interface language of the start page will be automatically set in the user's profile.

Change interface language

1.Click the interface switch button on the right upper corner of the welcome page.

2.Select the preferred language from the list.

Log in

To log in to MyOffice Private Cloud, do the following:

1.Enter your login into the Login field.

2.Enter your password in the Password field.
By default, the password entered is automatically hidden behind dots as follows: img_hiden_password . To display the password, click knpk_show_password . To hide the password again, click knpk_hide_password .

3.Click Log In.

When logging in or updating the License Agreement for the first time, an information window appears: read the agreement and click Accept.

An information window about the implemented protection measures will appear (provided that the system administrator has set the protection measures). Click OK.

Two-factor authentication

The system administrator can enable two-factor authentication, which requires additional authorization with one-time passwords. This access setting can only be disabled by the administrator.

The following applications can be used to generate passwords:

•Yandex Key

•Alladin 2FA

•Google authenticator

The first time you enter data after clicking Log In, the Set up secure access window appears:

1.Scan the QR code in one of the password generation applications. You can also add an account using a secret key: click Enter code manually. A key is generated and you need to enter it in the application.
As a result of scanning, the application will generate a one-time password. The MyOffice account will be saved in this application.

2.In the Set up secure access window, click Next.

3.Enter the generated password and click Log in.

In the future, when authorizing, it will be necessary to get a new password in the application generator and enter it after entering the basic data (login and password).

If you need to reset the current secure access settings and reconfigure it, contact your system administrator.

If the system administrator has changed the secure access settings, an information window about changing the settings will appear during authorization. Follow the instructions in this window.

If you set up access and then change the password in the profile settings, you will not need to set up access again. However, if you changed the password through the administrator or the Forgot password? option, the access settings will be reset and you will need to re-configure it.

If the user cannot log in:

The user will not be able to log in in the following cases:

•User entered an incorrect login or password.

•User is removed from the system.

•User is blocked in the system.

•User is trying to log in with an expired password. In this case, the user will be redirected to the password change page.

•User enters an incorrect one-time password (if two-factor authentication is enabled).

If the password was entered incorrectly more than five times, an additional field will appear on the screen to enter a security code (CAPTCHA). This code is required to ensure protection against harmful attacks of automated services (including bots, spam, flood). To change a CAPTCHA picture, click Update image. Enter the CAPTCHA text and repeat the authentication procedure.

If you forgot your password, use the password recovery option.

If there are no active actions in the file manager or editors, automatic account logout may occur (if the system administrator has set a limit on the allowable duration of user inactivity). In this case, to continue working in the system it is necessary to re-authorize.

Sign up

1.On the welcome page of MyOffice Private Cloud, click the Registration hyperlink.

2.On the page that opens, enter the access key obtained from the system administrator in the Access Key field and click Continue.

3.If the access key has been successfully validated, the user registration form will open. It is necessary to fill in the following boxes:

•Login: User login for logging in to the system.

•First Name and Last Name: User data that will be displayed in the profile.

•Password and Confirm Password: The password to log in to the system.

•Recovery Email: Additional email address which is used to restore the forgotten password.

4.Check the box to accept the application terms of service. Click the Terms of Service hyperlink to read them.

5.Click Register.

The requirements for the password length, complexity (minimum number of digits, special characters, lowercase and uppercase letters) are set by the system administrator. If the password does not meet the specified requirements, the corresponding error will appear.

If any of the sign up form fields contains invalid data, it is highlighted in red, and an error message is displayed below. Edit the field content according to the system message. If the field content is still in red, contact your system administrator.

If the sign up is successful, the main navigation page of MyOffice Private Cloud will be displayed on the screen, and a welcome email with sign up parameters will be sent to the email address specified during the sign up procedure.

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