Download a file or folder

Any file and folder that are stored in MyFiles can be downloaded if the administrator has not set a ban. The file can be downloaded in its original format or converted to another format.

For files in the formats presented in Table below downloading with conversion is supported:

To download the file, do the following:

1.Select the desired file by clicking on its icon.

2.Download the file using one of the following methods:

•Сlick on the Toolbar > Download.

•Select Download from the context menu.

3.Select the desired format and click Download.

As a result, an archive with the document and signature files is downloaded.

Download groups of files and folders

This download archives a group of files or all files in a file or folder along with attachments. With a large number of selected files, the downloaded information will be automatically divided into several archives.

To download a group of files, do the following:

1.In the workspace of the application, select the files intended for download from the list.

2.Use one of the download methods described above.

The downloaded archive is automatically assigned a name like ARCHIVE_GGGG‑MM‑DD.zip, where YYYY‑MM‑DD is the download date.

When selecting a group of files, use keyboard shortcuts: