Subscribe
You can subscribe to MyOffice software at https://myoffice.ru/products/ofis-dlya-doma.
Two emails will be sent to the email address you provided when you placed your order:
- Email with an electronic receipt and details of the order.
- Email about creating a personal account.
Login to your personal account
To log in to your personal account, do the following:
- In the email about creating a personal account, click Go to MyOffice. The password creation page will open.
- In the Password box, enter the password you will use to log in to your personal account.
- Click Continue. A page with the Terms of Use for the MyOffice web portal will open.
- If you agree to the Terms of Use for the MyOffice web portal, select the checkbox to accept them and click Continue. This will open your personal account page.
Subscription activation
To activate your subscription, do the following:
- Install MyOffice software according to the installation procedure for your operating system.
- Log in to your account in any application from MyOffice software suite (please refer to the User Guide for the corresponding application).
Unsubscribe
To cancel the auto-renewal of a subscription, do the following:
- Go to your personal account at https://account.myoffice.pro.
- On the Subscriptions tab, in the subscription area you want to cancel, click Manage subscription and select Cancel subscription from the menu. A window will appear asking, “Are you sure you want to cancel your subscription?”
- Confirm your unsubscription by clicking Unsubscribe. The Subscription cancelled window will open.
- Read the additional information and click Continue.
- In the Please tell us why you canceled your subscription window, specify the reason for canceling your subscription and click Submit, or if you do not want to specify a reason, click Skip.
You can also cancel auto-renewal of your subscription by contacting MyOffice customer support at +7 800 222-1-888.