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Authorization and authentication​

To log in to MyOffice Documents Online, do the following:

  • Enter your login.
  • Enter your password.

By default, the password entered is automatically hidden behind dots as follows: . To display the password, click . To hide the password again, click .

  • Click Log In.

When logging in or updating the License Agreement for the first time, an information window appears: read the agreement and click Accept.

An information window about the implemented protection measures will appear (provided that the system administrator has set the protection measures). Click OK.

Two-factor authentication​

The two-factor authentication can only be disabled by the administrator.

The following applications can be used to generate passwords:

  • Yandex Key
  • Alladin 2FA
  • Google authenticator   The first time you enter data after clicking Log In, the Set up secure access window appears:
  1. Scan the QR code in one of the password generation applications. You can also add an account using a secret key: click Enter code manually. A key is generated and you need to enter it in the application.
    As a result of scanning, the application will generate a one-time password. The MyOffice account will be saved in this application.
  2. In the Set up secure access window, click Next.
  3. Enter the generated password and click Log in.

In the future, when authorizing, it will be necessary to get a new password in the application generator and enter it after entering the basic data (login and password).

note

If you need to reset the current secure access settings and reconfigure it, contact your system administrator.

If the system administrator has changed the secure access settings, an information window about changing the settings will appear during authorization. Follow the instructions in this window.

If you set up access and then change the password in the profile settings, you will not need to set up access again. However, if you changed the password through the administrator or the Forgot password? option, the access settings will be reset and you will need to re-configure it.

The user will not be able to log in in the following cases:

  • User entered an incorrect login or password.
  • User is removed from the system.
  • User is blocked in the system.
  • User is trying to log in with an expired password. In this case, the user will be redirected to the .
  • User enters an incorrect one-time password (if two-factor authentication is enabled).

If the password was entered incorrectly more than five times, an additional field will appear on the screen to enter a security code (CAPTCHA). This code is required to ensure protection against harmful attacks of automated services (including bots, spam, flood). To change a CAPTCHA picture, click Update image. Enter the CAPTCHA text and repeat the authentication procedure.

If you forgot your password, use the option.

note

If there are no active actions in the file manager or editors, automatic account logout may occur.

Restriction on the allowable period of user inactivity in the system is set by the administrator. In order to continue working it is necessary to authorize again.

Authentication via Keycloak SSO​

To log in MyOffice Documents Online to the Keycloak authorization and authentication page, do the following:

  • Enter your login.
  • Enter your password.
  • Click Log In.

In case of successful authorization, you will be transferred to the main navigation page of MyOffice Documents Online.

Authentication via SSO ADFS​

note

Authentication via external SSO ADFS is possible if this setting is enabled by the system administrator.

To log in to MyOffice Documents Online on the ADFS authorization and authentication page, perform actions in accordance with the ADFS settings. In case of successful authorization, you will be transferred to the main navigation page of MyOffice Documents Online.

Sign up​

  1. On the welcome page of MyOffice Documents Online, click the Sign up hyperlink.

  2. On the Registration page that opens, enter the access key obtained from the system administrator in the Access Key field and click Continue.

  3. If the access key has been successfully validated, the user registration form will open. It is necessary to fill in the following boxes:

    • Login: User login for logging in to the system.
    • First Name and Last Name: User data that will be displayed in the profile.
    • Password and Confirm Password: The password to log in to the system.
    • Recovery Email: Additional email address which is used to restore the forgotten password.

  4. Check the box to accept the application terms of service. Click the Terms of Service hyperlink to read them.

  5. Click Register.

  The requirements for the password length, complexity (minimum number of digits, special characters, lowercase and uppercase letters) are set by the system administrator. If the password does not meet the specified requirements, the corresponding error will appear.

If any of the sign up form fields contains invalid data, it is highlighted in red, and an error message is displayed below. Edit the field content according to the system message. If the field content is still in red, contact your system administrator.

If the sign up is successful, the main navigation page of MyOffice Documents Online will be displayed on the screen, and a welcome email with sign up parameters will be sent to the email address specified during the sign up procedure.